Privacy &
Cookies Policy
Effective Date: 2025.04.01
RIX Freight (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the lawful processing of your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and related data protection laws.
1. What Data We Collect
We may collect and process the following types of personal data:
- Contact details: Name, company, email address, phone number
- Company information: Business name, address, tax/VAT number
- Shipment data: Pickup and delivery locations, cargo descriptions
- Website usage data: IP address, browser information, cookies, and usage analytics
2. How We Use Your Data
We process your personal data for the following purposes:
- To respond to inquiries and provide quotes
- To process and manage transport and logistics services
- To operate and improve our website
- For customer account management and communication
- To comply with legal obligations (e.g., customs declarations)
3. Legal Basis for Processing
We rely on the following legal grounds to process personal data:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interest (e.g., website analytics, service improvement)
- Consent, where required (e.g., for email marketing)
4. How Long We Store Your Data
We retain personal data only as long as necessary to fulfill the purposes outlined above, or as required by law.
5. Sharing Your Data
We do not sell your personal data. We may share data with:
- Our logistics and IT service providers
- Cloud and CRM service partners
- Public authorities where legally required
- Other parties when explicitly authorized by you
6. International Data Transfers
We may transfer your data outside the EU/EEA with appropriate safeguards in place, such as standard contractual clauses or partner compliance with GDPR.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request rectification or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, contact: [email protected]
8. Cookies
Our website uses cookies to enhance user experience. These include:
- Essential cookies: Required for core site functionality
- Analytics cookies: To track website usage (e.g., Google Analytics)
- Functional cookies: To remember user preferences
You can manage cookie settings via your browser or opt-out from non-essential cookies.
9. Changes to This Policy
We may update this policy from time to time. Latest version will always be published on this page.
10. Contact Us
If you have any questions or requests related to this policy or your data:
RIX Freight
“Lidostas parks 3”, “Vismaņi k 1”, Mārupes pag., Mārupes novads, LV 2167
+371 223 05 258
Introduction
RIX FREIGHT is committed to ensuring your privacy is protected. We adhere to the General Data Protection Regulation (GDPR) and are dedicated to processing your personal data securely and transparently. This notice outlines the types of data we collect, how we use it, how long we keep it, and your rights regarding your data.
Information We May Collect from You
We may collect the following personal data:
- Contact details, including name, job title, email address, and phone number.
- Information about your company, such as registration, EORI and VAT numbers, and bank details.
- Demographic information, including nationality, date of birth, and preferences.
- Service-related details, such as your enquiries and requirements.
- Information related to surveys or promotional offers.
Who We Share Your Data With
- Internal Use: Data is shared within RIX FREIGHT to fulfill requests.
- Third Parties: Shared only for legitimate services, such as customs or logistics support.
- Legal Obligations: Shared when required by law or during a company sale or restructure.
- International Transfers: Data may be transferred outside the EEA, in compliance with GDPR regulations.
How We Use Your Data
We use your personal data to:
- Fulfill your requests and manage transactions or contracts.
- Comply with legal requirements and protect your interests.
- Carry out activities that align with the legitimate interests of RIX FREIGHT.
Send direct marketing communications, including newsletters, industry updates, and promotional offers (with your consent). You can unsubscribe at any time by following the instructions in our emails or contacting us directly.
Cookies
A cookie is a small text file stored on your device to enhance your website experience. Cookies allow us to:
- Monitor site performance and improve usability.
- Tailor services to your preferences.
- Analyze website traffic through tools like Google Analytics.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data processing at any time.
- Request the deletion or transfer of your data.
- Object to data processing for specific purposes.
How to Manage Cookies
You can manage cookies through your browser settings. For detailed instructions, visit www.allaboutcookies.org.
Google Analytics
We use Google Analytics to analyze website traffic and improve functionality. By using this site, you consent to the processing of data by Google under its privacy policies.
Data Security
RIX FREIGHT takes the security of your data seriously. We have policies in place to protect data against loss, unauthorized access, and misuse.
Data Protection Officer
Our Data Protection Officer ensures compliance with data protection laws. If you have questions or concerns, contact us at [email protected]
Making a Complaint
If you believe your data protection rights have been violated, you may lodge a complaint with the relevant supervisory authority.
Contact Us
For questions about this policy or to exercise your rights, please contact:
- Email: [email protected]
- Phone: +371 223 05 258
Introduction
RIX FREIGHT is committed to ensuring your privacy is protected. We adhere to the General Data Protection Regulation (GDPR) and are dedicated to processing your data securely and transparently. This notice outlines the types of data we collect, how we use it, how long we keep it, and your rights regarding your data.
Information We May Collect from You
We may collect the following personal data:
- Contact details, including name, job title, email address, and phone number.
- Information about your company, such as registration, EORI and VAT numbers, and bank details.
- Demographic information, including nationality, date of birth, and preferences.
- Service-related details, such as your enquiries and requirements.
- Information related to surveys or promotional offers.
Who We Share Your Data With
- Internal Use: Data is shared within RIX FREIGHT to fulfill requests.
- Third Parties: Shared only for legitimate services, such as customs or logistics support.
- Legal Obligations: Shared when required by law or during a company sale or restructure.
- International Transfers: Data may be transferred outside the EEA, in compliance with GDPR.
How We Use Your Data
We use your data to:
- Fulfill your requests and manage transactions or contracts.
- Comply with legal requirements and protect your interests.
- Carry out activities that align with the legitimate interests of RIX FREIGHT.
Cookies
A cookie is a small text file stored on your device to enhance your website experience. Cookies allow us to:
- Monitor site performance and improve usability.
- Tailor services to your preferences.
- Analyze website traffic through tools like Google Analytics.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data processing at any time.
- Request the deletion or transfer of your data.
- Object to data processing for specific purposes.
How to Manage Cookies
You can manage cookies through your browser settings. For detailed instructions, visit www.allaboutcookies.org.
Google Analytics
We use Google Analytics to analyze website traffic and improve functionality. By using this site, you consent to Google’s processing of data under its privacy policies.
Data Security
RIX FREIGHT takes the security of your data seriously. We have policies to protect data against loss, unauthorized access, and misuse.
Data Protection Officer
Our Data Protection Officer ensures compliance with data protection laws. If you have questions or concerns, contact us at [email protected]
Making a Complaint
If you believe your data protection rights have been violated, you may complain to the relevant supervisory authority.
Contact Us
For questions about this policy or to exercise your rights, please contact:
- Email: [email protected]
- Phone: +371 123 45678